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TOURISM AND HOTEL MANAGEMENT (ENGLISH) PROGRAMME
COURSE DESCRIPTION
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Name of the Course Unit
| Code
| Year
| Semester
| In-Class Hours (T+P)
| Credit
| ECTS Credit
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COMMUNICATION SKILLS FOR TOURISM INDUSTRY |
THM206 |
2 |
4 |
3+0 |
3.0 |
6.0 |
No
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Key Learning Outcomes of the Course Unit
On successful completion of this course unit, students/learners will or will be able to:
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PROGRAMME LEARNING OUTCOMES |
1 |
To gain effective communication skills and behaviors and to reinforce them practically | 1 (4), 2 (2), 3 (4), 4 (3), 5 (4), 6 (2), 7 (5), 8 (2), 11 (2), 12 (3), 13 (4), 14 (4), 15 (3), 16 (5), 19 (2), 20 (5), 25 (4), 26 (5), 27 (5), 28 (4), 29 (5), 30 (5), 31 (5), 32 (5) | 2 |
To understand the importance of intercultural communication in the tourism sector and gain effective communication skills | 1 (4), 2 (3), 3 (4), 4 (4), 5 (4), 6 (2), 7 (5), 8 (2), 11 (3), 12 (3), 13 (5), 14 (4), 15 (3), 16 (5), 19 (3), 20 (5), 25 (4), 26 (5), 27 (5), 28 (4), 29 (5), 30 (5), 31 (5), 32 (5) | 3 |
To examine how relationships are created, executed and terminated in successful and unsuccessful communication environments. | 1 (5), 2 (3), 3 (4), 4 (4), 5 (4), 6 (2), 7 (5), 8 (3), 11 (3), 12 (3), 13 (4), 14 (5), 15 (3), 16 (5), 19 (3), 20 (5), 25 (4), 26 (5), 27 (5), 28 (4), 29 (5), 30 (5), 31 (5), 32 (5) | 4 |
To examine and interpret how interpersonal communication affects the relations between people based on the tourism sector | 1 (5), 2 (2), 3 (4), 4 (3), 5 (4), 6 (2), 7 (5), 8 (3), 11 (3), 12 (3), 13 (5), 14 (4), 15 (3), 16 (5), 19 (3), 20 (5), 25 (4), 26 (5), 27 (5), 28 (4), 29 (4), 30 (5), 31 (5), 32 (5) | |