KIUS
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TOURISM AND HOTEL MANAGEMENT (ENGLISH) PROGRAMME
COURSE DESCRIPTION
Name of the Course Unit Code Year Semester In-Class Hours (T+P) Credit ECTS Credit
COMMUNICATION SKILLS FOR TOURISM INDUSTRY THM206 2 4 3+0 3.0 6.0


Objectives and Contents
Objectives of the Course Unit The aim of this course is to convey the correct and effective use of communication methods and communication styles by emphasizing the importance of the need to develop and interact in harmony with the people around him by knowing himself. To provide students with the necessary competencies and skills to communicate effectively with individuals and groups.
Contents of the Course Unit The course will include basic approaches to communication in order to clarify what communication is, types of communication, its relation with other disciplines. From types of communication, interpersonal communication will be taken for granted during the semester. Due to this, the significance of communication skills for the tourism industry will be discussed. In order to improve interpersonal communication and to understand "communication skills" better, some concepts such as self, others, perception, expression, active listening, verbal and non-verbal communication, interpersonal competence, and managing conflict will be investigated in detail.
Contribution of the Course Intending to Provide the Professional Education This course will improve the interpersonal communication skills of the students who are getting ready for the industry. As it is known communication is the cornerstone of interpersonal relations and interpersonal relations are the essence of tourism and hospitality which includes the activities of people such as traveling and staying in places for not more than one year for various purposes such as leisure, business, and etc.

EBS : Kıbrıs İlim Üniversitesi Eğitim Öğretim Bilgi Sistemi Kıbrıs İlim Üniversitesi AKTS Bilgi Paketi AKTS Bilgi Paketi ECTS Information Package Avrupa Kredi Transfer Sistemi (AKTS/ECTS), Avrupa Yükseköğretim Alanı (Bologna Süreci) hedeflerini destekleyen iş yükü ve öğrenme çıktılarına dayalı öğrenci/öğrenme merkezli öğretme ve öğrenme yaklaşımı çerçevesinde yükseköğretimde uluslarası saydamlığı arttırmak ve öğrenci hareketliliği ile öğrencilerin yurtdışında gördükleri öğrenimleri kendi ülkelerinde tanınmasını kolaylaştırmak amacıyla Avrupa Komisyonu tarafından 1989 yılında Erasmus Programı (günümüzde Yaşam Boyu Öğrenme Programı) kapsamında geliştirilmiş ve Avrupa ülkeleri tarafından yaygın olarak kabul görmüş bir kredi sistemidir. AKTS, aynı zamanda, yükseköğretim kurumlarına, öğretim programları ve ders içeriklerinin iş yüküne bağlı olarak kolay anlaşılabilir bir yapıda tasarlanması, uygulanması, gözden geçirilmesi, iyileştirilmesi ve bu sayede yükseköğretim programlarının kalitesinin geliştirilmesine ve kalite güvencesine önemli katkı sağlayan bir sistematik yaklaşım sunmaktadır. ETIS : İstanbul Aydın University Education & Training System Cyprus Science University ECTS Information Package ECTS Information Package European Credit Transfer and Accumulation System (ECTS) which was introduced by the European Council in 1989, within the framework of Erasmus, now part of the Life Long Learning Programme, is a student-centered credit system based on the student workload required to achieve the objectives of a programme specified in terms of learning outcomes and competences to be acquired. The implementation of ECTS has, since its introduction, has been found wide acceptance in the higher education systems across the European Countries and become a credit system and an indispensable tool supporting major aims of the Bologna Process and, thus, of European Higher Education Area as it makes teaching and learning in higher education more transparent across Europe and facilitates the recognition of all studies. The system allows for the transfer of learning experiences between different institutions, greater student mobility and more flexible routes to gain degrees. It also offers a systematic approach to curriculum design as well as quality assessment and improvement and, thus, quality assurance.