NURSING PROGRAMME
COURSE DESCRIPTION
Name of the Course Unit Code Year Semester In-Class Hours (T+P) Credit ECTS Credit
QUALITY MANAGEMENT IN HEALTH CARE ORGANIZATIONS HEM417 4 7 2+0 2.0 2.0



Weekly Course Contents and Study Materials for Preliminary & Further Study
Week Topics (Subjects) Preparatory & Further Activities
1 Course introduction,
The concept of quality and service quality
No file found
2 The concept of quality in health care No file found
3 Quality components in health No file found
4 Customer satisfaction in health institutions No file found
5 Measuring quality in health care No file found
6 Team work in quality improvement No file found
7 Midterm exam No file found
8 Continuous improvement No file found
9 Tools used in quality improvement No file found
10 Legal Regulations Applied in Health Sector No file found
11 Patient Safety and patient rights No file found
12 Accreditation, Certification and Quality Awards in Health Services No file found
13 Accreditation, Certification and Quality Awards in Health Services No file found
14 Joint Commission International Accreditation Standards No file found