TOURISM MANAGEMENT (M.A.) (ENGLISH) PROGRAMME
COURSE DESCRIPTION
Name of the Course Unit Code Year Semester In-Class Hours (T+P) Credit ECTS Credit
MARKETING MANAGEMENT FOR TOURISM INDUSTRY THM503 1 2 3+0 3.0 8.0



Weekly Course Contents and Study Materials for Preliminary & Further Study
Week Topics (Subjects) Preparatory & Further Activities
1 Introduction to Tourism / The Importance of Management No file found
2 Management Functions /Levels of Management No file found
3 Marketing /Marketing Mix /Features of Tourism Marketing No file found
4 Customer Need/Wants/Demands- Customer Satisfaction /Expectations/Value No file found
5 Market Management Orientation No file found
6 The Service Profit Chain /Marketing Strategies No file found
7 Customer Value-Driven Marketing Strategy No file found
8 Mid-term No file found
9 Managing the Marketing Process No file found
10 Marketing Information System No file found
11 Marketing Segmentation in Tourism No file found
12 Market Intelligence /Customer Interaction with the Service Delivery System No file found
13 Internal Marketing for Hospitality and Hotel / The Marketing Plan /Main strategies for tourism marketers No file found
14 Final Exam No file found