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TOURISM AND HOTEL MANAGEMENT (ENGLISH) PROGRAMME COURSE DESCRIPTION |
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| Name of the Course Unit | Code | Year | Semester | In-Class Hours (T+P) | Credit | ECTS Credit |
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| COMMUNICATION SKILLS FOR TOURISM INDUSTRY | THM206 | 2 | 4 | 3+0 | 3.0 | 6.0 |
| No |
Key Learning Outcomes of the Course Unit On successful completion of this course unit, students/learners will or will be able to: |
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| 1 | To gain effective communication skills and behaviors and to reinforce them practically |
| 2 | To understand the importance of intercultural communication in the tourism sector and gain effective communication skills |
| 3 | To examine how relationships are created, executed and terminated in successful and unsuccessful communication environments. |
| 4 | To examine and interpret how interpersonal communication affects the relations between people based on the tourism sector |