TOURISM AND HOTEL MANAGEMENT (ENGLISH) PROGRAMME COURSE DESCRIPTION
Name of the Course Unit	Code	Year	Semester	In-Class Hours (T+P)	Credit	ECTS Credit
FOOD AND BEVERAGE SERVICE	THM209	2	3	2+2	3.0	6.0

Objectives and Contents
Objectives of the Course Unit	Service is the cornerstone of every restaurant, café and bar. Great service can create an overall positive experience. A well-trained server knows how to navigate through incorrect orders, offering unhappy customers a smile and a helpful attitude. By training servers we do provide attentive, positive service, we can also boost profits and create a friendly atmosphere.
Contents of the Course Unit	Service is the cornerstone of every restaurant, cafe and bar. Great service can create an overall positive experience. A well-trained server knows how to navigate the wrong orders, offering unhappy customers a smile and a helpful attitude.By carefully and positively educating the servers we serve, we can increase profits and create a friendly atmosphere.
Contribution of the Course Intending to Provide the Professional Education	Have a variety of skills and knowledge needed for their professional practice