BUSINESS ADMINISTRATION (ENGLISH) PROGRAMME COURSE DESCRIPTION |
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Name of the Course Unit | Code | Year | Semester | In-Class Hours (T+P) | Credit | ECTS Credit |
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TOTAL QUALITY MANAGEMENT | BUS318 | 3 | 6 | 3+0 | 3.0 | 6.0 |
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Key Learning Outcomes of the Course Unit On successful completion of this course unit, students/learners will or will be able to: |
PROGRAMME LEARNING OUTCOMES |
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1 | Understand the concept of quality and its significance in organizations. | |
2 | Learn the principles and practices of Total Quality Management (TQM). | |
3 | Explore various TQM tools and techniques for process improvement. | |
4 | Apply TQM principles to real-world organizational contexts. |